Click & Collect

Redefine Pickup with Precision and Speed

Deliver smoother handovers, shorter waits, and real operational efficiency with location powered intelligence that prepares your stores for every arrival.

BENEFITS

Purpose built to eliminate uncertainty from pickup operations

Turn unpredictable arrivals into coordinated, high performance handovers that delight customers and transform store efficiency.

Reduce Wait Times with Accurate Arrival Prediction

Click & Collect uses Tempo ETA intelligence and real time geo signals to prepare orders at exactly the right moment. Customers wait less, staff rush less, and handovers happen faster.

Improve Pickup Reliability Across Curbside, Drive Thru, and In Store

Accurate automatic arrival detection removes guesswork and manual check ins. Every customer is recognized the moment they arrive, ensuring consistently smooth pickup experiences.

Increase Staff Productivity During Peak Demand

Hello Screens gives teams a live view of incoming pickups so they can plan ahead instead of reacting last minute. Workflows become predictable, efficient, and easier to manage.

Reduce Operational Cost with Better Timing and Coordination

Just in time prep reduces early or late staging, prevents congestion, and lowers labor strain. Stores complete more pickups with fewer errors and less manual coordination.

CUSTOMERS

Trusted by retailers and QSR brands that depend on speed

From grocery to specialty retail to fast casual, Click & Collect powers millions of monthly pickups with the accuracy, reliability, and scalability that high volume operators require.

"Thanks to the work Rezolve Ai has done, we have simplified and streamlined our approach to Delivery-to-Boot. Our customers and partner drivers love the fast and convenient experience they have when using Click & Collect, and we continue to see this through our customer satisfaction and continued growth."
– James Geddes, GM Online Network Growth | Coles

Precision technology for faster, more predictable pickup flows

Built on real time location intelligence, predictive arrival signals, and store side visibility that unlocks true operational control.

HOW IT WORKS? 

Questions? We’ve got answers.

Learn how Click & Collect strengthens pickup operations at enterprise scale.

The solution connects through Rezolve’s REST APIs, which support order updates, store configuration, and event handling. Because the platform does not require merchants to expose internal APIs, integration fits naturally into existing ecommerce, OMS, and POS workflows with minimal engineering lift.
The Point SDK delivers highly accurate geo triggered arrival detection within approximately 5 meters, and Tempo provides predictive ETAs based on real movement data. Together they deliver far greater reliability than manual check ins or ecommerce based pickup modules.
Yes. The Point SDK is engineered to maintain precision even in dense or complex geo environments. This level of reliability supports curbside bays, multi lane drive thru flows, and high traffic retail centers.
Hello Screens provides real time visibility into customers approaching, arriving, or waiting. Staff can track prep status, handover progress, and customer order information from a simple dashboard accessible on web, iOS, or Android.
Yes. Click & Collect is designed with data minimization and privacy governance in mind. Customer location is used only for real time operational purposes and not retained unnecessarily. All APIs follow secure authentication standards including OAuth and JWT.
Rezolve processes millions of pickup events across enterprise retailers, supporting peak volumes without degrading accuracy or speed. Predictive arrival and automated workflows reduce bottlenecks and improve throughput during lunch rushes, weekends, and holiday periods.
Yes. Click & Collect is flexible by design. Retailers can configure pickup zones, drive thru ordering logic, counter handover flows, and customized staff alerts to match their operational model.

RESOURCES

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